Frequently asked questions

Safira Energia has operated since 2008, when ANEEL Dispatch No. 2,066/2008 authorized Safira Administração to act as an electricity trading agent within the CCEE.

No. Safira Energia is the brand used by the following companies:

• Safira Administração e Comercialização de Energia S.A., CNPJ 09.495.582/0001-07;
• Safira Trading e Geração de Energia Ltda., CNPJ 10.938.805/0001-34;
• Safira Varejo Comercialização de Energia Ltda., CNPJ 11.482.752/0001-52;
• Safira Artemis Comercialização de Energia Ltda., CNPJ 31.562.321/0001-03.

The products and services shown on this site may be provided by any of them. The company responsible for serving you is the one named in your commercial proposal and contract, and each company is liable for the obligations of the contracts it signs.

The Safira Energia companies are based at two addresses. Safira Administração, Safira Varejo and Safira Ártemis are in Barueri/SP, at Alameda Rio Negro, no. 500, Alphaville Industrial, ZIP 06454-000 (rooms 1201, 1203 and 1207, respectively). Safira Trading is in Itajubá/MG, at Rua José Manso Pereira Cabral, no. 95, São Vicente, ZIP 37502-038.

Safira Energia provides trading, management and consulting solutions to reduce energy costs with simplicity and safety: Safira Simples, to migrate to the free market; Safira Livre, for those already in the free market; Safira Trading, a desk for buying and selling energy; and Safira.On, a market intelligence platform.

If in doubt, talk to us: we will recommend the solution best suited to your profile.

No. Besides Brazil, the company operates in Chile through Safira Energía Chile.

• History. The Chilean operation began in 2017, was presented to the local market in March 2018 and closed its first energy purchase contract in 2019. In 2022, it joined the Chilean Association of Energy Traders (ACEN).
• Activity. It serves regulated-market clients that want to migrate to the free regime, clients already in the free market and generators, with consulting, management and trading services.
• Market. Chilean rules differ from Brazilian ones. Since February 2025, companies with connected capacity above 300 kW may opt into the free-customer regime.

To learn about the Chilean operation, visit safiraenergia.cl.

It is the environment in which a company chooses whom to buy energy from and negotiates price, term, volume and source directly with generators or traders. In the regulated (captive) market, energy must be bought from the local distributor, at a tariff set and adjusted annually by ANEEL. Safira handles the planning and the negotiation so you contract at the best moment.

Since January 2024, all Group A consumers (medium and high voltage) can choose their supplier and migrate to the free market, without the former 500 kW minimum. Companies with demand below 500 kW must be represented by a retail agent.

For low voltage, the opening is scheduled for 11/25/2027 for industry and commerce, and for 11/25/2028 for other consumers, under Law No. 15,269/2025 and Decree No. 13,097/2026. The operational rules still depend on ANEEL regulation.

Talk to Safira to find out whether your company can already migrate.

Savings depend on the consumption profile, the contracted demand, the contract term and market timing, so there is no standard percentage. They come from the difference between the negotiated energy price and the distributor's energy tariff. Grid usage (TUSD) and sector charges continue to be paid in both markets, and tariff flags no longer apply to energy contracted in the free market. For new migrations, bear in mind that, since Law No. 15,269/2025, there is no TUSD/TUST discount for incentivized energy (see 4.7). Before any proposal, Safira analyzes your company's bills and consumption profile and presents an estimate with the assumptions used.

No. The distributor remains responsible for the physical delivery of energy, and the quality of supply is the same in both markets. What changes is the energy purchase contract, not the grid. If you consume more or less than contracted, the difference is settled in the short-term market, at the CCEE, with no interruption of supply.

The process usually has five steps: a feasibility analysis based on the bill, choosing the trader (in your case, Safira Energia), contracting the energy, notifying the distributor and joining the CCEE (or being represented by a retail agent). The main cost, when there is one, is adapting the metering system.

It is the agent that buys energy from generators and other agents and resells it to consumers in the free market, structuring the contracts and handling the financial settlement at the CCEE. Besides negotiating, it works on risk management, price monitoring and regulatory compliance.

The activity requires authorization from ANEEL and membership in the CCEE. To obtain them, the company must demonstrate adequate technical, operational, commercial and financial structure, as well as minimum share capital and net equity, updated annually. The CCEE operates under ANEEL's regulation and oversight and, with Law 15,269/2025, trading became subject to the Electricity Services Inspection Fee (TFSEE).

The Safira-brand companies are authorized by ANEEL and are CCEE agents:

• Safira Administração (ANEEL Dispatch No. 2,066, of 05/28/2008);
• Safira Trading (Dispatch No. 3,156, of 08/20/2009);
• Safira Varejo (Dispatch No. 2,863, of 09/29/2010);
• Safira Artemis (Dispatch No. 722, of 03/13/2019).

It is the solution for your company to migrate to the free market without having to become a CCEE agent. Safira Varejo, a Safira-brand company licensed as a retail trader at the CCEE, represents your company before the CCEE and takes on the regulatory obligations, the paperwork and the management of the energy contract. You follow everything with the support of a team of specialists.

Companies supplied at high voltage (Group A) and in good standing with the distributor. For demand below 500 kW, retail representation is mandatory. Larger companies may become CCEE agents or opt for the retailer for convenience.

For low voltage (Group B), retail representation is scheduled from 11/25/2027 for industry and commerce, and from 11/25/2028 for other consumers.

No. At the CCEE, your facility is seen as a metering point of the retailer, not as an agent. Safira handles:

• Modeling of your facility at the CCEE and submission of metering data.
• Accounting and financial settlement.
• Collection of contributions, guarantees and regulatory penalties.

You remain responsible for your consumption and for the obligations of the contract with Safira.

• Feasibility analysis based on your bill and profile.
• Energy purchase contract with Safira.
• Termination letter sent to the distributor, stating that you will leave the regulated market. For retail consumers, migration can occur within 180 days of the notice, without depending on the end of the contract with the distributor, and the distributor may shorten this period.
• Documentation and contracts. The distributor replies to the letter within 20 days, and the client has 30 days to send the requested documents. You sign the CUSD (grid usage contract).
• Metering and modeling at the CCEE and, finally, the migration.

Safira leads and monitors each step.

There are no fees or prices to migrate; what may happen is the need to invest in adapting the Metering System for Billing (SMF), which connects your meter to the CCEE. The amount varies according to the distributor's standard and the condition of your equipment.

In general, your company starts to receive two bills: one from the distributor, for grid usage (TUSD), and another from the energy supplier (TE), for the energy consumed, at the negotiated price. Since the TUSD is still charged by the distributor, the grid cost exists in both markets. In addition, there are no tariff flags, and the energy price is single, with no distinction between peak and off-peak.

Savings depend on your consumption profile, demand, term and market timing, and we do not promise a percentage without first analyzing your bill. You negotiate price, quantity, indexers and generation source, and you can lock the value with longer contracts, which provides budget predictability.

Note: with Law No. 15,269/2025, anyone migrating to the free market from 11/25/2025, the law's publication date, is not entitled to the TUSD/TUST discount for incentivized energy. For this reason, the comparison must consider the total cost, not just the energy price.

Energy is contracted in advance, and the contract defines a flexibility range, as well as the rules for seasonalization (distribution of volume over the months) and modulation (distribution over the hours). In the retail model, you do not need to be a CCEE agent nor are you directly responsible for short-term settlement. Before signing, check the flexibility and minimum-volume rules, because the minimum volume is owed even if consumption falls below it.

• Terminate or renegotiate. The conditions on term, renewal and termination are in the contract.
• Switch retailer. There is a CCEE procedure for replacing the retail agent.
• Return to the regulated market. It is possible, with notice and negotiation with the distributor. For Group A, the law requires five years' notice (art. 15, § 8, of Law No. 9,074/1995), a period the distributor may shorten; Law No. 15,269/2025 did not change this rule. For low voltage, the conditions for returning follow Decree No. 13,097/2026 and ANEEL regulation.

There is no ideal term for every case. Short contracts closed in a high-price moment keep the cost high, and long contracts closed in a low-price moment may limit future opportunities. The modulation profile also weighs on the result. At Safira, contracting planning is done according to your load profile.

The contract defines the energy type: conventional, special conventional, incentivized from qualified cogeneration (0%, 50% or 100%) or special incentivized (0%, 50%, 80% or 100%). The type, quantity, price, submarket and delivery schedule are set out in Annex II of each contract. Since Law 15,269/2025, the TUSD/TUST discount for incentivized energy does not apply to new migrations and demand increases (see 5.22 to 5.24).

It is the range within which your consumption may vary relative to the contracted volume, with no change in price. In the contract, flexibility is defined in Annex II (± percentage) and applied to the monthly consumption measured by the CCEE (SCDE).

In practice, the billed volume follows the measured consumption, within a lower and an upper limit:

• If you consume less than the lower limit, you are billed at the lower limit.
• If you consume more than the upper limit, the surplus falls outside the contract and is settled at the PLD in the short-term market, or covered by another contract of yours.

Flexibility has a cost: the wider the range, the higher the price tends to be. We define the range together with you, according to the predictability of your load.

Seasonalizing means distributing the contracted annual volume across the months, following the consumption profile and preserving the total volume of the period. For example, if your company consumes more in the second half of the year, the contract will have more energy allocated to that period.

In Safira's contract, Annex II states whether there is seasonalization. When there is and it is not flat, you report the monthly amounts by the deadline set in the contract, within the limits of Annex II. If you do not report in time, the contract is treated as flat in every month. Contracts without seasonalization have the same volume in every month.

A common mistake is to underestimate seasonality and contract a fixed volume without considering the year's variations. The 12-month history is the starting point.

While seasonalization distributes energy across the months, modulation defines how each month's volume is distributed across the hours. In flat modulation, the monthly volume is divided equally among the hours. In load modulation, the record follows, hour by hour, the client's consumption curve, with maximum and minimum limits.

In Safira's contract, the monthly contracted energy is modulated by Safira, according to the type stated in Annex II and the CCEE rules. The load profile helps choose the modulation, because consumption that is not constant generates hourly differences settled at the PLD.

It is the volume that will be billed even if consumption falls below it. In the contract, the lower flexibility limit serves this function. In addition, if metering data is not sent on time, the first bill considers the contractual minimum volume, and a supplementary bill is issued when the data arrives (see 5.12).

Before signing, check the minimum percentage, what happens to the surplus and whether there is any offset in later months. The difference between contracted and consumed may become surplus in the CCEE accounting (see 5.10).

The contract provides for flexibility and, where applicable, seasonalization (see 5.3 and 5.4). Consumption outside the contracted range is settled in the short-term market, at the PLD. For this reason, notify Safira in advance about scheduled shutdowns or expansions, so the volumes can be adjusted.

In the free market, 100% of consumption must be covered by short- or long-term contracts. The CCEE verifies this every month, based on the average of exposures over the previous 12 months. Accounting takes place in the month after consumption, so monitoring must be continuous. The CCEE itself has advised agents to contract about 3% above the requirement, as a safety margin. Our team tracks your balance so you are not caught off guard.

Every month, the CCEE accounts for the previous month's consumption, computes surpluses and deficits and checks the coverage. You follow the balance, decide on selling surpluses, monitor the financial guarantees and plan renewals. Safira Livre delivers this monitoring: analysis of your balance, of the market and of opportunities for your profile.

If energy is left over, you can open a quotation to sell the surplus, receiving the PLD plus a premium, or settle at the month's PLD, without the premium, with credit about 45 days after consumption. If there is a shortfall, the missing energy is also valued at the PLD.

Energy is billed every month, with one invoice per consumer unit. The invoice is issued by the 4th business day of the month following supply, provided the metering data was sent on time (see 5.12). Payment is made by wire transfer or bank slip, due according to the payment terms of each contract.

In general, the contract uses "registration against payment": Safira registers the energy at the CCEE after receiving payment of the month's invoice, or against a guarantee, when the contract so provides (see 5.15).

If you dispute part of an invoice, pay the undisputed part when due. The disputed part must be resolved within 10 business days of the due date.

When the contract has monthly flexibility, yes. You (or your representative at the CCEE) send the consolidated SCDE metering by noon of the 3rd business day of the month following supply, together with the PROINFA and Angra quotas, and grant Safira access to the SCDE by the last business day of the first month of supply. The deadline to report flexibility is the 3rd business day, for billing, and the 8th business day, for registration and adjustment at the CCEE.

If the data does not arrive on time, the contracted minimum volume is billed and, after the data is received, a supplementary bill is issued, due within 3 business days. Any discrepancies between the reported metering and the one recorded in the SCDE are reconciled as per the contract.

The price is adjusted from the base date set in Annex II until the start of supply and, afterward, in January of each year, by the positive accumulated variation of the index defined in the contract. This means the adjustment only applies when the index is positive.

There are two forms. In the flat adjustment, the base value is fixed throughout the period and the price cannot fall below the last value paid. In the staggered adjustment, the base value changes each year and the price cannot fall below the year's base value. The contract provides numerical examples of both forms.

When comparing proposals, look at how the adjustments behave over time, not just the entry price.

Until 12/31/2026, the contractual price includes PIS and COFINS. From 01/01/2027, the price becomes net of taxes, and the applicable taxes are added to the invoice according to the law in force, with the new tax-reform model (IBS and CBS) in transition until 2033. ICMS is added when due. On the invoices, Safira itemizes the portion of the new taxes.

The price does not include sector charges, system usage tariffs (TUSD and TUST), electrical losses or other costs that do not fall directly on the revenue from the energy sale.

These conditions are in the contract signed with the Safira-brand company named therein and may vary according to the negotiation. Before signing, carefully read the clauses on guarantees, late-payment charges, acts of God and force majeure, termination and use of energy at other facilities. If in doubt, talk to your commercial contact.

The contract may be signed electronically and is recognized by the parties as an enforceable instrument for collecting the amounts due. Disputes are brought to the Central Court of the District of the Capital of the State of São Paulo. The arbitration provided for in the Trading Convention applies only to disputes involving the CCEE and ANEEL. The contract and its amendments are submitted to ANEEL by Safira.

Those already in the free market with incentivized energy keep the TUSD/TUST discount, but only on the amount of grid usage already contracted on the date the law took effect (11/25/2025). New migrations from that date and increases in the contracted usage amount are not entitled to the discount on the portion exceeding that limit (art. 26, § 14, of Law No. 9,427/1996, added by Law No. 15,269/2025). The charges also changed (see 5.26). Before any demand increase, review the impact on your costs.

It depends on the case, and part of the rules still depends on ANEEL regulation. What the law already defines: the discount is limited to the usage amount contracted on 11/25/2025, and any increase from that date is made without the discount. The law does not expressly address change of ownership, change of address or contracting type, nor does it define the exact moment at which the migration option is considered exercised (request to the distributor or effective migration). These points await regulation. Before any increase or registration change, talk to Safira so we can assess the impact.

For new migrations and increases, the wire discount no longer exists, so the comparison must consider the total cost (energy plus TUSD/TUST), not just the price per MWh. Incentivized energy, which previously offset its higher price with the discount, now competes directly with conventional energy. In existing contracts, the discount remains tied to the amount prior to the law, and it is worth reviewing each contract's regulatory-change clauses.

Three changes already apply to the free market:

• Angra 1 and 2 quota: since January 2026, free consumers pay the quota, under provisional CCEE procedures, while the definitive regulation is not issued. The amount is proportional to consumption.
• ERCAP (capacity reserve): it funds plants contracted in capacity-reserve auctions and tends to grow with new auctions. The consumer cannot negotiate it.
• CDE by voltage tier: since January 2026, the cost per MWh for consumers between 2.3 kV and 69 kV equals 80% of what the low-voltage consumer pays. From 2027, the CDE will have an annual collection cap.

In Safira's contract, the price does not include sector charges. If, after signing, there is creation, change or elimination of fees, contributions or sector charges with proven impact, a price-review study is warranted, up or down, upon notice from the interested party, with an amendment within 30 days. If there is no agreement, the contract's dispute-resolution terms apply (see 5.21). In contracts with flexibility, the PROINFA and Angra quotas enter the calculation of the billed volume.

On August 24, the MME opened three public consultations: a trader inspection fee (CP 227), a review of Decree 5,163 (CP 228) and the calculation of the reserve-energy charge (CP 229). Among the proposals:

• ERCAP by peak hour: it would be proportional to the highest consumption during the SIN's maximum net-demand period, making consumption concentrated in the late afternoon and early evening more expensive and favoring those who can shift load.
• TFSEE: 0.4% of the trader's economic benefit.
• PLD floor: a proposal to exclude Itaipu's TEO from the floor calculation, which would bring the price close to zero in some hours with excess supply.

None of this is a final rule. If approved, these changes apply to those already in the free market. Safira Livre tracks the developments and simulates the impact on your load profile.

The reform created the Supplier of Last Resort (SUI), which ensures service to consumers who are left without a supplier in the free market, and new charges, such as over-contracting and the cost of the SUI, to be shared among free-environment consumers in proportion to consumption. In return, the opening tends to increase the traded volume and market liquidity. The amounts still depend on ANEEL regulation.

Generation cuts directly affect the generator: when it suffers curtailment and has a contract to fulfill, it must buy energy in the short-term market, usually at higher prices. For the consumer, the topic deserves attention in contracts with wind or solar sources, because the reimbursement of cuts to generators is still under discussion.

Yes, through the Demand Response program. It pays companies that agree to reduce consumption during peak or water-scarcity hours and prove the reduction. The reduction is measured against a baseline published monthly by the CCEE, and those under a retailer or aggregator can also participate. You can still settle at the PLD the energy contracted and not used, taking advantage of high peak prices. Not every industrial process can shed load, so it is worth assessing your operational flexibility.

Self-production by equivalence has become more restricted. A consumer is treated as a self-producer if it has aggregate demand of 30,000 kW or more, made up of units of at least 3,000 kW, with a stake of at least 30% in the capital of the company holding the grant. The new rules took full effect at the end of February 2026, after a three-month transition. Structures already qualified before the law keep their regime. For large consumers, a prior diagnosis of loads and corporate governance is worthwhile.

It is the mechanism that allows consumer units to be combined and act as a group. There are two types:

• Pooling by right: units of the same group, with the same CNPJ root and in the same submarket.
• Pooling in fact: units in contiguous areas, without separation by a public road.

Historically, pooling served to reach the 500 kW minimum demand and migrate to the free market. That changed: since 01/01/2024 there is no load limit for a Group A consumer to opt into the free market, although consumers below 500 kW must be represented by a retail agent. For this reason, pooling is no longer the entry door for Group A. It can still be useful to bring several units into a single contract, but the decision depends on your case.

With I-REC certificates. Each certificate equals 1 MWh of renewable energy and makes it possible to trace the origin of the energy generated and consumed, helping with ESG goals and the emissions inventory. Safira offers the certificate; get in touch and bring your company into line with ESG!

Energy trading is the buying and selling of energy contracts with the goal of buying at competitive prices and selling at the best moment, cutting costs and increasing the efficiency of energy management. The trading desk is the team that handles this interface: it negotiates the best buy and sell price with other traders and generators, given the conditions of the moment. To decide, it tracks meteorological and climate information, regulatory matters, and macroeconomic and international-market factors that affect thermal plant fuels, since the Brazilian matrix is still mostly hydro and thermal.

Safira Trading operates with large consumers and traders licensed in the free market. For smaller companies or those still in the regulated market, the paths are Safira Simples, to migrate, and Safira Livre, for those already in the free market seeking monitoring.

In the free market, the contract price is negotiated between the parties. The PLD is something else: it is the price used to settle differences. It is calculated by the CCEE daily, for each hour of the next day, with computational models (Newave, Decomp and Dessem), based on the Marginal Operating Cost and with minimum and maximum limits. It serves to value energy not yet contracted, i.e., the spot price. In 2026, the limits are:

• Minimum: R$ 57.31/MWh
• Structural maximum: R$ 785.27/MWh
• Hourly maximum: R$ 1,611.04/MWh

The desk tracks the PLD and price expectations to decide when to buy and sell. Volatility matters: in some hours, the PLD can reach the regulatory ceiling.

Negotiation can take place bilaterally or through platforms: the BBCE, for example, is an electronic platform where agents buy and sell energy. The contract is then registered at the CCEE, which registers and settles contracts but does not act as counterparty to the guarantees.

In Safira's standard contract, the seller registers the energy in the CCEE system, and the buyer validates the registration and pays according to the agreed terms. When both parties buy and sell from each other the same type of energy in the same month, they can carry out energy netting and offsetting, with only the net amount recorded.

Accounting is monthly: the operation occurs in the first days of the month after consumption, and payment of the differences happens about 45 days after consumption. Contracts usually provide for guarantees, such as a cash deposit, a bank guarantee letter or a surety bond.